It looks like this is a duplicate order. So that you don’t lose this design credit during this cycle I will change this from “active” to “draft”. When you’re ready to use this design credit send an email to email@example.com with ACT21285 in the subject of the email. Feel free to include any order notes and images in that email. Sometimes duplicate orders happen when the ‘submit’ button is clicked twice when an order is placed. Have a great day!