Hi Allison!

We would like to follow up on this order. Would you mind linking us to the image of the beauty shot here or email it to support@customthumbnails.com with “Order ACT32952” in the subject line? Thank you! The website has a 4MB size limit on each individual image file, it also only accepts jpg and png files, which may be the reason that the image didn’t successfully upload. Let me know if you have any questions!

Thank you!

Snow
Success Coordinator